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Know Your Company Blog
Thoughts on leadership, company culture, employee engagement, and employee feedback.
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The 9 questions that uncover the most surprising feedback from employees
The 9 questions that uncover the most surprising feedback from employees
I’m sharing three years-worth of findings, based on data from 15,000+ employees in 25 countries through Know Your Company, on the best…
Claire Lew
Aug 28, 2017
How to have an honest, effective one-on-one meeting with an employee
How to have an honest, effective one-on-one meeting with an employee
Here are six ways to get employees talking about what they really feel (and the questions to ask employees for feedback)…
Claire Lew
Jul 12, 2017
The 10 qualities of a true leader
The 10 qualities of a true leader
What I’ve observed from effective leaders and tried to keep in mind as a CEO these past few years…
Claire Lew
Nov 30, 2017
Unlock honest feedback from your employees with this one word
Unlock honest feedback from your employees with this one word
Consider using this one word in your next one-on-one meeting…
Claire Lew
Nov 30, 2017
5 questions that reveal if a company has a healthy workplace culture
5 questions that reveal if a company has a healthy workplace culture
Everyone says, “It’s great working here.” But is it really? Here are the questions to ask to assess if a company has a positive work…
Claire Lew
Nov 21, 2017
Latest
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Peldi Guilizzoni, Founder + CEO of…
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Peldi Guilizzoni, Founder + CEO of…
As the founder of a 10-year old $6.3+MM bootstrapped company, Peldi talk about how your greatest strength can be your greatest weakness as…
Claire Lew
Oct 1
Five ways to receive critical feedback well — and not get defensive.
Five ways to receive critical feedback well — and not get defensive.
Your reaction sets the tone in your company. Don’t blow it by blowing up when you receive negative feedback from your team. Here’s how.
Claire Lew
Sep 27
Announcing: A Guide to Building Trust in Teams for Managers and Employees 💪
Announcing: A Guide to Building Trust in Teams for Managers and Employees 💪
From data of 300+ people and distilling 50 years worth of research, I wrote a practical guide for building trust in teams.
Claire Lew
Sep 25
What I’ve been reading lately: 6 books for managers I recommend
What I’ve been reading lately: 6 books for managers I recommend
If you’re a manager and looking for something new to read, here are a handful of books I enjoyed this past summer.
Claire Lew
Sep 19
Hiring someone new? 29 questions to ask during a reference call
Hiring someone new? 29 questions to ask during a reference call
As a manager, here’s how to make the most of your 15-minute call with a candidate’s reference.
Claire Lew
Sep 18
The 3 employee benefits that have the biggest impact on team morale at work
The 3 employee benefits that have the biggest impact on team morale at work
Part of being a good leader is knowing which employee benefits to offer. According to 1,000 leaders in The Watercooler, these 3 make the…
Claire Lew
Sep 14
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Ryan Carson, Founder + CEO of…
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Ryan Carson, Founder + CEO of…
As the founder of a company that’s helped 850,000 people learn to code, Ryan talks about the value of trust as a leader — and how it’s…
Claire Lew
Sep 12
6 tips to be a better manager in the most common situations you’ll face
6 tips to be a better manager in the most common situations you’ll face
Whether you’re a new manager or hate delivering negative feedback, I share our most popular tips for the situations that managers most…
Claire Lew
Sep 6
Progress starts with ingredients
Progress starts with ingredients
A lesson in creation, leadership, and life.
Claire Lew
Aug 30
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Wayne Sutton, Co-founder + CTO of…
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Wayne Sutton, Co-founder + CTO of…
As a serial entrepreneur who has been featured on CNN, USA Today, BBC, and the Wall Street Journal, Wayne talks frankly about…
Claire Lew
Aug 28
How to start giving difficult feedback (when you haven’t been doing it regularly)
How to start giving difficult feedback (when you haven’t been doing it regularly)
Delivering negative feedback is hard — especially when you’re seen as a “the positive person” on your team. Here’s how to start doing it…
Claire Lew
Aug 20
Is it your first time firing someone? Here are 4 things to know.
Is it your first time firing someone? Here are 4 things to know.
Ugh. Firing someone never gets easier — but keeping these tips in mind can make it go as smoothly as possible the first time around.
Claire Lew
Aug 15
How do you measure company culture? You can’t. But you can do this instead.
How do you measure company culture? You can’t. But you can do this instead.
Culture isn’t meant to be measured. Here’s why, and what you should measure instead.
Claire Lew
Aug 9
Announcing: A Guide to One-on-One Meetings for Managers and Employees
Announcing: A Guide to One-on-One Meetings for Managers and Employees
I wrote a guide to one-on-one meetings for managers and employees — and it’s finally live! :-)
Claire Lew
Aug 8
The 3 phrases you’re saying that trigger employee disengagement
The 3 phrases you’re saying that trigger employee disengagement
Stop saying these words — you’re wearing your employees thin.
Claire Lew
Aug 1
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Hiten Shah, Founder of KISSmetrics…
Watch our lessons for leaders: The Heartbeat Interview ❤️ with Hiten Shah, Founder of KISSmetrics…
As the founder of multiple successful SaaS companies, Hiten shares the pitfalls of being too nice as a leader and the importance of the…
Claire Lew
Jul 31
Announcing: Skillshare Class on How to Give and Get Honest Feedback at Work (and it’s free for next…
Announcing: Skillshare Class on How to Give and Get Honest Feedback at Work (and it’s free for next…
In 30 minutes, wherever you are in the world, you can now get the basics of getting and giving honest feedback.
Claire Lew
Jul 24
How to handle a needy employee
How to handle a needy employee
You have a needy employee. What do you do now?
Claire Lew
Jul 24
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